Terms of Service | DocsLYNX

1. Acceptance of Terms

By accessing or using DocsLYNX, you agree to be bound by these Terms of Service. If you do not agree, you may not use our services. These terms apply to all users, including free trial and paid subscribers.

2. Description of Service

DocsLYNX provides AI-powered document intelligence tools including document upload, OCR processing, semantic search, and knowledge base management. We reserve the right to modify, suspend, or discontinue any aspect of the service at any time.

3. User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials
You must have the legal right to upload and process all documents you submit
You agree not to use the service for unlawful purposes or to violate any applicable regulations
You are responsible for ensuring compliance with HIPAA and other healthcare regulations applicable to your use

4. Subscription and Billing

Paid plans are billed monthly or annually as selected at signup. You may cancel at any time; cancellation takes effect at the end of the current billing period. Refunds are provided at our discretion for service outages exceeding our SLA.

5. Intellectual Property

You retain ownership of all documents and data you upload. DocsLYNX retains ownership of the platform, software, and AI models. We are granted a limited license to process your documents solely to provide the services you request.

6. Limitation of Liability

DocsLYNX is provided “as is.” AI-generated answers are informational aids and should not replace professional clinical judgment. We are not liable for decisions made based on search results. Our total liability is limited to the amount paid by you in the twelve months preceding any claim.

7. Contact

Questions about these terms? Contact legal@docslynx.com or visit our Contact page.